Hi guys...I upgraded (confirmed) to 5 snipes but am not able to shorten my lead times.

Hello Stephan,

Thank you for contacting BidSlammer, and I apologize for the delay in responding.

I understand that your upgrade to the 5-snipes package has been confirmed, but you’re still unable to select the shorter lead times.

Thank you for bringing this to our attention. We’re looking into your account to determine why the upgrade has not been reflected correctly and will work to resolve the issue as quickly as possible.

We appreciate your patience while we work through an unexpected backlog of support requests. Thank you for being a BidSlammer customer.

Best regards,

BidSlammer Support