Subscription paid but account is closed.

475 3 0

Hi,
I paid the 2016 annual subscription fee of $60.00 through PayPal on Jan 26, 2026, but it says my account is closed. Since I paid, I would like my account reopened or a refund.
Thanks,
Lance
mat***oko
I still have not heard back on resolving the situation. Please advise.
mat***oko
Hello Lance,

Thank you for contacting BidSlammer, and I sincerely apologize for both the delay in responding and the frustration this has caused.

I understand that you purchased an annual subscription through PayPal in January 2026, but your account is now showing as closed. I also apologize that you had to follow up before receiving a response.

We’re currently reviewing your account and payment history to determine why this occurred. Our goal is to restore your account if possible. If we’re unable to do so, we’ll make sure you’re treated fairly by issuing a refund.

Thank you for your patience while we work through an unexpected backlog of support requests. We truly appreciate your business and will update you as soon as we’ve completed our review.

Best regards,

BidSlammer Support
bidslammer