My snipes are missing... not sure why. I am set at 10 seconds. Snipes are executing late. I think your server timing is off. Can you look at 800244725086 and 366471642711 and provide some guidance? Thank you!

Hello Scott,

Thank you for contacting BidSlammer, and I sincerely apologize for the delay in responding.

I understand how frustrating it is when your snipes don’t execute as expected, especially when you’ve configured them to bid 10 seconds before the auction ends.

Thank you for providing the specific auction numbers. We’ve noted them and will review those transactions to determine what may have occurred. We appreciate you bringing this to our attention.

At this time, we can’t confirm the cause until we’ve completed our review, but we take reports like this very seriously.

Thank you for your patience while we work through an unexpected backlog of support requests. We appreciate your business and will follow up once we’ve had an opportunity to investigate.

Best regards,

BidSlammer Support