https://snipboard.io/KtfNIm.jpg

This is what I see when I click on the gear icon. There are none of the settings items at the top like shown in your help section, or anywhere else

Hello Whitney,

Thank you for contacting BidSlammer, and I apologize for the delay in responding.

Thank you for sending the screenshot—it was very helpful. Based on what we’re seeing, everything appears to be configured normally on our end.

Could you provide a little more information about what you’re experiencing? For example:

Are you signed into the correct BidSlammer account?
What action are you trying to perform when you notice the missing settings?
Has this issue just started, or has it always appeared this way?
What web browser and operating system are you using (Chrome, Edge, Firefox, Safari, etc.)?
Any additional screenshots or details you can provide would also be very helpful in narrowing down the issue.

Thank you for your patience, and we look forward to helping you get this resolved.

Best regards,

BidSlammer Support