Nothing is showing up in my account and I'm unable to snipe for less than 10 seconds. It keeps asking me to renew my membership, which I've done twice now. I know you are running late but how late? I have an item I'm bidding on. Thanks!

Hello Kiki,

Thank you for contacting BidSlammer, and I sincerely apologize for both the delay in responding and the frustration you’ve experienced.

I understand that you’ve renewed your membership more than once, but your account still isn’t reflecting your payment and you’re unable to use the features associated with your membership.

While reviewing your account, we noticed that there may be more than one BidSlammer account associated with your email address. We’re currently investigating whether this may be related to the issue you’re experiencing.

We’ll review both accounts and your recent payments to determine where the membership should be applied and work toward getting this corrected.

Thank you for your patience while we work through an unexpected backlog of support requests. We truly appreciate your business and will update you as soon as we’ve completed our review.

Best regards,

BidSlammer Support