I have written multiple times about paying for 10 additional snipes and them not appearing on my account. Please respond and let me know when this is corrected. Thank you

I have written multiple times about paying for 10 additional snipes and them not appearing on my account. Please respond and let me know when this is corrected. Thank you

I have written multiple times about paying for 10 additional snipes and them not appearing on my account. Please respond and let me know when this is corrected. Thank you

Why can’t I get a reply !!! This is extremely frustrating. If I do not receive a reply I will be forced to submit a fraud claim with my bank and will additionally post negative feedback on social media.

Why can’t I get a reply !!! This is extremely frustrating. If I do not receive a reply I will be forced to submit a fraud claim with my bank and will additionally post negative feedback on social media.

Why can’t I get a reply !!! This is extremely frustrating. If I do not receive a reply I will be forced to submit a fraud claim with my bank and will additionally post negative feedback on social media.

Hi Dan,

First, I’d like to sincerely apologize for the lack of communication regarding your support requests. I completely understand your frustration, and you have every right to expect a timely response.

I’ve personally reviewed your ticket and can confirm that your concern has not been ignored. We are currently investigating why the 10 additional snipes you purchased have not been applied to your account.

I realize this has taken far longer than it should have, and I’m very sorry for the inconvenience. We appreciate your patience while we work to resolve this issue.

As soon as we have an update, I’ll contact you directly. If we’re unable to correct the issue promptly, we’ll make sure you’re treated fairly, whether that’s by issuing a refund or otherwise making things right.

Thank you for giving us the opportunity to resolve this before pursuing a chargeback. We truly appreciate your business and your patience.

Best regards,

BidSlammer Support

Thank you fir the response..
I paid on June 28, My receipt number is 1954-5834

Why can’t I get a reply !!! This is extremely frustrating. If I do not receive a reply I will be forced to submit a fraud claim with my bank and will additionally post negative feedback on social media.

Hello Dan,

We just added 20 snipes to your account - we are sorry about the delay, but please let us know if you do not see those in your account now.

BidSlammer Support

Thank you for resolving this issue, I did check and see the 20 snipes. Thank you for the additional snipes.

Thank you for resolving this issue, I did check and see the 20 snipes. Thank you for the additional snipes.